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Posts Tagged ‘Apple’

Sony Customer Service Screws Guy with $3000 Camera

Amir Zakeri is a photographer and videographer with a broken Sony a7S II camera.

Here’s his story of an epic two month fight with Sony Customer Service and their third party repair service:

 


 

I’ve had similar experiences with Apple Repair Services.

I had a keyboard on a Macbook Pro that was shorted and was inputting characters without touching the keyboard. The Apple Store told me I had liquid damage and wanted $750 to restore the entire Macbook Pro, even though I’m almost positive the problem could be fixed by simply replacing the keyboard. (I’m certain there was no liquid damage anywhere else than the keyboard, and because the liquid damage happened 6 months prior to when it stopped working, I’m not even sure that’s the reason the keyboard wasn’t working.)

I’m going to try fixing my keyboard myself, and I might make a post about the process.

In the meantime, I feel you Amir. Repair services are such scams sometimes.

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Apple iPhone 4S Specs are Disappointing Times a Million

October 4, 2011 2 comments

Only 8 megapixels on the new camera? Ugh, that’s like only 60% more pixels than the last iPhone.

Only 14.4 megabits per second? More like will take infinity to download forever.

Dual-core processor? Schmuel-core processor. If my hardware doesn’t instantly give me a hard-on and make me orgasm with 10 seconds or less, I call bullshit.

iCloud will help me sync all my files from my computer to my wireless device?  Yeah, too bad it has a stupid name.

I mean, all I wanted an AI program that would anticipate my every want and need. That could comfort me when I’m ill-eased, that could support my decisions without being overbearing, that could whisper sweet nothings into my ear and make me feel like I’m still worth something to somebody even when I get fat. But I all I got was Siri, a voice-controlled, language-deciphering virtual assistant that is essentially a verbal Google that will open the appropriate applications for you. But the program is still in Beta, so it’s totally useless.

Sure, the phone is now available on Sprint, Verizon and AT&T, but what about all those other two carrier networks? It is my God-given right to be able choose a crappy service provider because I am a tax-paying American. Bless me.

When will my phone cook my dinner, pick my kids up after school, and simultaneously shiatsu massage my feet and nipples? For $200, why isn’t Barack Obama personally serving this phone to me on a white plush pillow, with golden tassels, alongside all his broken hopes and dreams?

Pox and boils upon your stocks, Apple! May your contracts be cancelled. May your warehouses burn. May Steve Jobs get canc…

Oh wait. Awkward.

Pre-ordering for the iPhone 4S begins online October 7.  It will available in stores on October 14, starting at $199.

[10/05 edit:

Steve Jobs passed away today from pancreatic cancer today at the age of 56.  While the tasteless joke made previously will not be removed due to Clantily Scad’s commitment to anti-politically correct humor and satire, I would like to take a serious moment to tip my blogger hat to Job’s tenacious leadership for remaining CEO of Apple as long as he did and his countless contributions to technological development.]

A Quick Defense of Macs

June 28, 2011 1 comment

I bought my Macbook on a whim, a very expensive whim, three years ago.  A daily user, I do not regret it a bit.  I love this thing; it’s pretty much my traveling companion. But for my Apple loyalty, the PC-loving blogosphere calls me foolish, pretentious, and technically illiterate.

From a financial-technical standpoint, I understand Macs are expensive and you can get more raw speed and power for your buck otherwise.  A computer science major with Asperger’s who was painfully trying to court me, once turned on my Macbook and, referring to the boot time, said, “It’s so SLOW!”

If I was a gamer, maybe I would care.  But I’m not.  I’m not going to go into a technical spiel, but I don’t mind compromising 60 seconds of my day (no, I didn’t bother counting because I’m not anal retentive) for day-long software stability.

Here’s what I know about my laptop compared to my friend’s laptops that run Windows:

It’s lightweight.  It has excellent battery life.  It never overheats and I can often leave it on my lap for hours comfortably.  The interface is aesthetically pleasing.  The software rarely has problems.  It has frozen to require a reboot maybe twice in its entire life, and that’s statistically impressive considering I’ve used it everyday for three years.

After accidentally dropping it on concrete, part of the main logic board affecting the battery got damaged, and I took it to the Genius bar.  The customer service was excellent, and when I got my Macbook back in 3 days after being shipped out and shipped back, in addition to fixing the problem, they had replaced the keyboard (one button stuck a little cause I spilled something), fixed a chipped corner, and cleaned the entire casing impeccably to look like new.

I’m sure 10 years ago, finding compatible software for Mac OS was a pain.  But the gap is closing. Things I’ve found to be incompatible:  A couple crappy flashdrives.  Verizon’s music software for my phone (big loss, my iPod nano is better). And .exe files from megavideo ads that want to install malware.

Maybe if I were an IT developer, I’d stick with Windows out of practicality.  Maybe if I wanted to play MMORPGs all day, I’d want my own custom desktop with beefy memory and CPU speed.  Maybe if I wanted to code, I’d be a Unix-head.

But I just want to be able to write papers in Word, occasionally Photoshop something, and have 10 tabs open at once in Chrome without it crashing.  For these functions, Apple has fulfilled my needs.