I ordered boots from shoebuy.com nearly 2 weeks ago. A few days ago, I sent them a nice e-mail asking why they haven’t shipped them yet. No response! The original confirmation e-mail said that they would ship in “1-5 days.”
At this point, I don’t even know if they actually have them in stock. For a big site with so much advertising, you’d think they’d have better customer service.
I drew a nice picture with explosive diarrhea expressing my sentiments for this online retailer.
I’m in NJ at the moment where it’s easier to ship things and going back to Brooklyn permanently on the 11th. If they don’t tell me what’s going on by Saturday, I’m going to try to contact them again to cancel the order.